AlbHost Service Status - Notice history

All systems operational

AlbHost Service Status

Other Notifications - Operational

Public Website - Operational

100% - uptime
01.05.2024 · 100%01.06.· 100%31.07.· 100%
01.05.2024
01.06.2024
31.07.2024

Core Network - Operational

100% - uptime
01.05.2024 · 100%01.06.· 100%31.07.· 100%
01.05.2024
01.06.2024
31.07.2024

API Services - Operational

100% - uptime
01.05.2024 · 100%01.06.· 100%31.07.· 100%
01.05.2024
01.06.2024
31.07.2024

KVM Node 1 - Operational

100% - uptime
01.05.2024 · 100%01.06.· 100%31.07.· 100%
01.05.2024
01.06.2024
31.07.2024

KVM Node 2 - Operational

100% - uptime
01.05.2024 · 100%01.06.· 100%31.07.· 99%
01.05.2024
01.06.2024
31.07.2024

KVM Node 3 - Operational

100% - uptime
01.05.2024 · 100%01.06.· 100%31.07.· 100%
01.05.2024
01.06.2024
31.07.2024

KVM Node 4 - Operational

100% - uptime
01.05.2024 · 100%01.06.· 100%31.07.· 100%
01.05.2024
01.06.2024
31.07.2024

KVM Node 5 - Operational

100% - uptime
01.05.2024 · 100%01.06.· 100%31.07.· 100%
01.05.2024
01.06.2024
31.07.2024

KVM Node 6 - Operational

100% - uptime
01.05.2024 · 100%01.06.· 100%31.07.· 100%
01.05.2024
01.06.2024
31.07.2024

KVM Node 7 - Operational

100% - uptime
01.05.2024 · 100%01.06.· 100%31.07.· 100%
01.05.2024
01.06.2024
31.07.2024

KVM Node 8 - Operational

100% - uptime
01.05.2024 · 100%01.06.· 100%31.07.· 100%
01.05.2024
01.06.2024
31.07.2024

KVM Node 9 - Operational

100% - uptime
01.05.2024 · 100%01.06.· 100%31.07.· 100%
01.05.2024
01.06.2024
31.07.2024

KVM Node 10 - Operational

100% - uptime
01.05.2024 · 100%01.06.· 100%31.07.· 100%
01.05.2024
01.06.2024
31.07.2024

KVM Node 11 - Operational

100% - uptime
01.05.2024 · 100%01.06.· 100%31.07.· 100%
01.05.2024
01.06.2024
31.07.2024

KVM Node 12 - Operational

100% - uptime
01.05.2024 · 100%01.06.· 100%31.07.· 100%
01.05.2024
01.06.2024
31.07.2024

Notice history

01.07.2024

Customer Notification of Service Disruption
  • Update
    UTC
    Update

    Update: There was a mistake, as our contract partner assumed they were deactivating an inactive cable from a customer who no longer exists. Instead, they took offline a Dark Fiber that has been actively in use for almost 15 years, without informing us beforehand. This means the entire process was neither foreseeable nor avoidable for us. The situation was highly unusual and therefore not immediately apparent.

    Update: Dark Fiber line has restored the main line to operation.

    We apologize for the inconvenience caused.

  • Resolved
    UTC
    Resolved

    Dear Valued Customers,

    We regret to inform you that on July 7, 2024, at 1:10 AM, we experienced an unexpected disruption in our services. The issue was traced to an interruption in the dark fiber connection to our node at Interxion, which occurred due to unannounced maintenance work.

    Please be assured that our team is actively investigating the situation to understand the full details and resolve the issue. In the meantime, we have activated a temporary backup line to restore internet connectivity, ensuring that your service remains active.

    We apologize for any inconvenience this may have caused and appreciate your understanding and patience as we work diligently to restore full service. We will provide further updates as more information becomes available.

    Thank you for your continued support.

    Sincerely,

    AlbaHost.

01.06.2024

Scheduled Maintenance on KVM Node 11 Postponed
  • Completed
    17.06.2024 at 7:50 AMUTC
    Completed
    17.06.2024 at 7:50 AMUTC
    Maintenance has completed successfully
  • Planned
    17.06.2024 at 7:30 AMUTC
    Planned
    17.06.2024 at 7:30 AMUTC

    Dear Valued Customers,

    We hope this message finds you well. We are writing to inform you that the scheduled maintenance for KVM Node 11, which was originally planned for today, has been postponed. The maintenance will now take place tomorrow, 17.06.2024, to ensure the highest level of service and minimal disruption to your operations.

    New Maintenance Schedule:

    • Date: 17.06.2024

    • Time: 9:30 to 10:00 CET

    The reason for the postpone was because we found out that the issue is with the server's motherboard, in which we need to replace completely.

    During this period, you may experience temporary service interruptions as we perform the necessary updates and improvements. We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to enhance our services.

    If you have any questions or concerns, please do not hesitate to contact our support team at info@albahost.net.

    Thank you for your continued support.

    Best regards,

    AlbaHost.

01.05.2024 to 01.07.2024

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