AlbHost Service Status - Notice history

Dear Customer,

We would like to inform you that a partial power outage occurred in our InterWerk data center on 04.07.2025 at 08:07 a.m.

Our technical team is actively working to resolve the issue and is currently conducting a thorough investigation into the cause and the impact. According to initial assessments, the power disruption was brief but did affect a limited number of systems.

We understand the importance of uninterrupted service and sincerely apologize for any inconvenience caused. Further updates will be shared as soon as more details become available.

Thank you for your understanding and patience.

Best regards,

AlbHost.

KVM Node 1 cannot be accessed at the moment. This incident was created by an automated monitoring service.

KVM Node 2 cannot be accessed at the moment. This incident was created by an automated monitoring service.

Dear customers,

We would like to inform you that we are currently experiencing an issue with one of our dark fiber lines to Amsterdam. Our team is actively investigating and working to resolve the issue as quickly as possible.

In the meantime, we are rebalancing traffic across our network to minimize any potential impact on performance. We appreciate your patience and understanding.

Further updates will be provided as they become available.

Best regards,

AlbHost.

Dear Customers,

At approximately 09:20, our monitoring systems detected an issue with one of the two top-of-rack switches in one rack. Upon investigation, we initially suspected a temporary drop in the traffic display within the portal due to a recent restart of our management server. However, further analysis revealed that one of the switches did not behave as expected.

All servers configured with active LACP (Link Aggregation Control Protocol) channels automatically failed over to the secondary switch, typically within 3 seconds, ensuring minimal disruption.

We recommend reviewing your server’s LACP configuration and ensuring the following:

• LACP rate fast is enabled. This setting verifies the connection to both switch ports every second, allowing for quicker failure detection.

• The LACP channel is fully active. You can verify this via our portal — both switch ports should be displaying traffic under the statistics section.

If you notice that only one port is showing activity, or if you're unsure about your current setup, we’re happy to assist you in verifying and configuring LACP correctly.

Please note that reloading your server’s network configuration will cause a brief interruption in connectivity, typically lasting a few seconds.

Should you have any questions or require assistance, please don’t hesitate to reach out.

Best regards,
AlbaHost Support Team