AlbaHost Service Status / AlbaHost Statusi Sherbimeve - Network Status Update – Incident details

All systems operational

AlbaHost Service Status / AlbaHost Statusi Sherbimeve

Network Status Update

Resolved
Operational
Started about 2 months agoLasted about 13 hours

Affected

Other Notifications

Operational from 10:14 AM to 11:14 PM

Updates
  • Resolved
    Resolved

    Dear Customers,

    We have finally identified the root cause of the network hiccups after working with multiple upstream providers for the past two days. We strongly believe that these issues have now been fully resolved, and we are closely monitoring the network to ensure stability.

    We sincerely appreciate your patience and understanding during this time. If you experience any further issues, please do not hesitate to reach out to our support team.

    Thank you for your trust and support.

    Best regards,

    AlbHost.

  • Update
    Update

    We implemented a fix with arp policy per MAC and are currently monitoring the result.

  • Monitoring
    Monitoring

    We regret to inform you that the network hiccups have reoccurred. Our team is actively investigating the issue and working to find a resolution as quickly as possible.

    We apologize for the inconvenience and appreciate your patience

  • Resolved
    Resolved

    The network issue has been resolved, and services should be fully operational. However, we will continue to monitor our network closely to ensure stability.

    If you experience any further issues, please open a ticket.

    Thank you for your patience and understanding.

  • Monitoring
    Monitoring

    We have routed our traffic through a different upstream provider, and the network hiccups should now be resolved.

    If you continue to experience any issues, please let us know by opening a ticket, and we will investigate further.

    Thank you for your patience.

  • Identified
    Identified

    Dear Customers!

    Since yesterday evening, we have been experiencing intermittent network disruptions. After thorough investigation, we have identified GNM-IX as a potential source of the issue.

    Our team is actively working with them to assess and resolve the situation. We will provide further updates as soon as more information becomes available.