Affected
Operational from 10:14 AM to 11:14 PM
- ResolvedResolved
Dear Customers,
We have finally identified the root cause of the network hiccups after working with multiple upstream providers for the past two days. We strongly believe that these issues have now been fully resolved, and we are closely monitoring the network to ensure stability.
We sincerely appreciate your patience and understanding during this time. If you experience any further issues, please do not hesitate to reach out to our support team.
Thank you for your trust and support.
Best regards,
AlbHost.
- UpdateUpdate
We implemented a fix with arp policy per MAC and are currently monitoring the result.
- MonitoringMonitoring
We regret to inform you that the network hiccups have reoccurred. Our team is actively investigating the issue and working to find a resolution as quickly as possible.
We apologize for the inconvenience and appreciate your patience
- ResolvedResolved
The network issue has been resolved, and services should be fully operational. However, we will continue to monitor our network closely to ensure stability.
If you experience any further issues, please open a ticket.
Thank you for your patience and understanding.
- MonitoringMonitoring
We have routed our traffic through a different upstream provider, and the network hiccups should now be resolved.
If you continue to experience any issues, please let us know by opening a ticket, and we will investigate further.
Thank you for your patience.
- IdentifiedIdentified
Dear Customers!
Since yesterday evening, we have been experiencing intermittent network disruptions. After thorough investigation, we have identified GNM-IX as a potential source of the issue.
Our team is actively working with them to assess and resolve the situation. We will provide further updates as soon as more information becomes available.